As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.

At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We’re proud that we’ve been recognized  as a repeat winner of various industry  awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional -- and we’ve created a place where our employees love to come to work, every single day.

Come join our team!

About iPipeline

Founded in 1995, iPipeline operates as  a business unit of Roper Technologies (Nasdaq:  ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.  

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

As part of the Global Learning & Development team, this role will lead the strategy and execution of enterprise-wide AI skills development. It will empower associates at all levels to understand, adopt, and responsibly use AI tools to enhance productivity, decision-making, and innovation. As a subject matter expert in learning design, the role will partner with stakeholders to create engaging, measurable, and scalable learning experiences that align with strategic priorities and drive performance-focused skill development.

• Instructional Design & Development
  • Design and develop high-quality training programs, workshops, and learning resources using modern instructional design principles.
  • Leverage adult learning theories, eLearning tools, and blended learning approaches to create impactful content.
  • Integrate AI-driven learning tools and innovative technologies into curriculum design where applicable.

• Training Delivery & Facilitation
• Facilitate engaging instructor-led, virtual, and blended learning sessions for technical and business teams.
• Adapt training styles to meet diverse learning needs and levels of expertise.
• Serve as a subject matter expert on AI applications in business and technology.

• Continuous Improvement & Collaboration
• Partner with stakeholders, SMEs, and business leaders to assess training needs and align learning programs with organizational objectives.
• Stay current on emerging technology and trends in Agile, AI, and instructional technology to continuously enhance training delivery.
• Evaluate and measure effectiveness of learning solutions through assessments, feedback, and metrics, providing recommendations to enhance the learning experiences bringing best practices, industry trends, and user feedback into future design iterations. 

• Stakeholder Collaboration
• Work closely with Product and Engineering teams to stay current on product updates and technical innovations.
• Partner with HR and Business to align training initiatives with career paths
• Identify and support AI Champions with practice groups to foster peer-to-peer learning and adoption.

• Training/Vendor Management
  • Coordinate and manage external technical training providers.
  • Monitor training effectiveness and continuously improve content based on feedback and analytics.
  • Maintain a library of on-demand learning assets for continuous access.
  • Familiarity with  Learning Management systems

• Bachelor’s degree in Education, Instructional Design, Computer Science, or related field
• 6+ years’ experience in technical training, instructional design, or L&D preferably in a SaaS, fintech, or technology-driven environment.
• Familiarity with Agile frameworks (Scrum, SAFe, Kanban, etc.).
• Strong understanding of AI technologies, applications, and implications for business and technology.
• Experience developing and delivering blended and digital learning programs.
• Experience and proficiency with LMS platforms, collaboration tools and eLearning authoring tools
• Excellent facilitation, communication, and interpersonal skills with ability to engage diverse learners.
• Relevant certifications (e.g., Instructional Design, AI-related certs) are highly desirable.

We offer a competitive compensation and benefits package, opportunities for career growth, an employee stock purchase plan, 401(k), generous time off and flexible work/life balance, company-matched retirement packages, an employee wellness program, and an awards and recognition program – all in a creative, fast-growing, and innovative company.