As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.

At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We’re proud that we’ve been recognized  as a repeat winner of various industry  awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional -- and we’ve created a place where our employees love to come to work, every single day.

Come join our team!

About iPipeline

Founded in 1995, iPipeline operates as  a business unit of Roper Technologies (Nasdaq:  ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.  

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

Job Overview:

As a seasoned member of the Cloud Operations team, you will play a key role in ensuring the stability, reliability, and security of our on-premises and cloud IT network infrastructure. Drawing on your 6–10 years of experience, you will establish and maintain operational standards and best practices, supporting critical global network systems.

Key Responsibilities:

• Provide expert-level support and troubleshooting for global enterprise network systems.
• Oversee the lifecycle management of global enterprise network systems, ensuring optimal performance and reliability.
• Manage vulnerabilities and apply patches to maintain network security and compliance.
• Assist in the planning and delivery of network infrastructure changes and service improvements.
• Promote security best practices and support compliance and audit initiatives.
• Develop, implement, and maintain operational standards, processes, and comprehensive documentation.

Required Skills & Behaviors

• 6–10 years of hands-on experience supporting and troubleshooting geographically distributed networks.

• Proven experience with switch configuration and management (Cisco preferred).

• Strong expertise in configuring and managing firewalls (Cisco ASA and Fortinet preferred).

• Solid understanding of VPN technologies and office-based Wi-Fi solutions.

• Thorough knowledge of security and compliance best practices.

• Familiarity with IT operational best practices (e.g., ITIL), including asset management, incident management, and change control.

• Excellent verbal and written communication skills.

• Strong time management, planning, and organizational abilities.

Desirable Skills & Behaviors

• Exposure to AWS cloud networking technologies (VPC, Transit Gateways, etc.).

• Experience with automation and infrastructure as code (Terraform, Git).

• Exposure to Windows Server administration in hybrid environments (on-prem VMware and AWS).

• Experience with Scrum or Kanban methodologies, ideally using Jira.

• Ability to lead meetings and document minutes when required.

We offer a competitive compensation and benefits package, opportunities for career growth, an employee stock purchase plan, 401(k), generous time off and flexible work/life balance, company-matched retirement packages, an employee wellness program, and an awards and recognition program – all in a creative, fast-growing, and innovative company.